Service and conditions

Personal service

Pianos are our speciality. We do not have any relation with drums, guitars or other instruments. But we know everything there is to know about pianos. Both acoustic and digital pianos! We have more than 75 years of experience with acoustic pianos, and more than 25 years with digital pianos. We are also the only ones in Europe that embrace both modern and historical pianos. And finally, we are piano builders too: our own Doutreligne instruments are finished in our workshop, where we also build anything from harpsichords to concert pianos.

We only have the best brands in our range. A-brands that have been setting "the tone" for many years, including brands such as Steinway & Sons, Boston, Essex, Doutreligne, Yamaha, Roland, Kawai, and Nord. From these brands, we have the entire range available in our showrooms, ready for play, from the most affordable entry model to the absolute best grand piano. Anyone interested can try them at their own pace.

Our digital instruments are also accompanied by free lessons for all our customers; our “Maene Digital Academy”.

Visit our showrooms

There is plenty of information about digital pianos to be found online. On our website, you will find a lot of information about the various models and you can easily compare prices and properties. Or you can find relevant information on lots of other websites too. However, we strongly recommend not to make a definite choice before you have truly tested your instruments. All models from our catalogue are available in one or more of our showrooms, ready for play. Come and test them out informally, and allow our expert advisers to inform you. They are not only experienced pianists, they also have extensive knowledge about all (acoustic and digital) models; as such they can help you find the instrument that best suits you, within your budget. This means no hard-selling techniques, but professional advice.

Flexible purchasing and leasing formulas

We offer various purchasing and leasing formulas; this way you are able to obtain your dream instrument in a way that matches your finances. Be sure to ask about our unique Maene-Steinway financing options.

Honest and competitive prices

Even though we offer the highest quality on the market, we still offer competitive prices for all our instruments. Feel free to compare our prices with other prices for quality instruments on the market today. If you should find a better deal somewhere, be sure to contact us to discuss it.

Money back guarantee

A purchase that has been made online can always be cancelled. Customers have 14 days, starting from the date of receiving your delivery, to request an exchange or reimbursement.

Simple and safe payment

Customers can pay using their bank card (Bancontact) in all our showrooms. When purchasing in the showroom, an advance is usually requested, whereas the balance is paid by bank transfer before the delivery. Other payment options can be discussed upon request. All payments on the website are processed through a safe SSL-connection.

Disclaimer

Piano’s Maene is not responsible for printing errors (including prices), incorrect spelling or product specifications and amendments of certain articles that can be found on the website. The images accompanying a product are not binding and prices can change without prior notice. All prices are displayed in euros and include all legal contributions. Promotions and offers are only valid for a predetermined period of time. Furthermore, all prices displayed on our site are subject to change and remain valid as long as the respective products are in stock. Piano’s Maene aims to display all information as correctly and comprehensively as possible, but cannot guarantee it. Therefore, we cannot be held responsible for any damage arising from incorrect or incomplete information.